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Answer

As per the Terms of Use:

"You may cancel your Order of Paid for Features at any time up to the end of the 14th calendar day after receiving them with the exceptions being to pay by mobile as no refunds will be given to this method of payment or any Custom Game Worlds that have been created. Once notified, Soccer Manager shall, as soon as possible, re-credit your account with any sum debited by it from your credit card or debit card or other method of payment in respect of that Paid for Features and remove your Paid for Features from the Web Site and remove you from any Game Worlds or Clubs connected to the Paid for Features."

I would suggest emailing SM on the email address under the Contact Us link at the bottom of the page.

Asked by tebthereb - 13 years ago

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