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If you are indeed the owner and cannot get into your Game World, then this sounds like an in-game Bug. You will need to report this to SM by creating a Bug ticket. There is a link on the left of this screen for reporting any in-game Bugs.
A Game World can become locked if it is a Custom Game World and it is administered by the SMFA. It will only become open once again if the Custom Game World owner reclaims the Game World or it is purchased as a pre-owned Custom Game World.
Asked by Francesco Totti - 14 years ago