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Answer

I guess it depends on what the exactly the error message is that you are receiving.

If you paid for a Game World and you have a receipt, but it is not showing up in your account, then click on 'Shop Queries' and then click on the first question. You'll then see a blue button to create a SM Shop ticket.

You can also create a bug ticket by clicking on 'Report Bug' at the left-hand side of this screen, if you believe there may be a site error. Otherwise, you may want to email support@soccermanager.com for added assistance.

Thirdly, you may want to double check with your bank or credit card company that everything is in working order.

Asked by Francesco Totti - 14 years ago

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